Launch your career in digital commerce by becoming a Conversation Specialist focused on Shopify store interactions. This remote, entry-level opportunity puts you in direct contact with shoppers through live chat, guiding them through their purchase experience and addressing their concerns. Perfect for individuals starting their professional journey who want real-world experience in e-commerce customer service.
What you will be doing: You’ll respond to incoming customer inquiries through live chat channels on store websites and social platforms. Your conversations will range from helping existing buyers troubleshoot orders to answering product questions from prospective customers interested in making a purchase.
Contract length: Ongoing, no set endpoint.
Rate: $35 per hour.
Skills/background needed: You’ll need a smartphone, tablet, or computer capable of accessing web-based chat systems and social messaging platforms. Self-directed work style is essential. Ability to follow detailed guidelines and protocols accurately. Minimum 10 hours weekly availability. Stable, dependable internet access required.
Hours per week: 10+ hours weekly.
Location: Work from anywhere with internet access, United States candidates preferred.
The demand for live chat support professionals continues to grow at a rapid pace across the globe.
Ready to begin immediately? Submit your application using the button below.