Launch your career in technical customer support while working from the comfort of your home as an Entry Level Client Technical Support Representative. This role is perfect for someone with no prior experience, as comprehensive training will equip you to handle client inquiries with confidence. You’ll respond to customer concerns about technical matters, walk them through resolution steps, and create positive experiences for users of online retail platforms.
What you will be doing: Entry Level Client Technical Support Representatives respond to incoming customer inquiries through live chat channels on company websites and social media platforms. These conversations may involve existing customers seeking assistance or prospective buyers with product-related questions.
Contract length: No fixed term.
Rate: $35 per hour.
Skills/background needed: Access to a device that can run social media and website chat platforms, whether smartphone, tablet, or computer. Capacity to work autonomously without direct oversight. Demonstrated ability to adhere closely to documented procedures and guidelines. Minimum 10 hours weekly availability. High-speed, dependable internet connection required.
Hours per week: 10 + hours a week.
Location: Remote work online, United States preferred.
The demand for remote technical support chat professionals continues to surge across the globe right now.
Ready to begin immediately? Complete your application below.