Step into a Facebook Assistant position focused on Live Chat Support, where you’ll engage with customers through real-time messaging on Facebook Messenger across multiple e-commerce and service-based enterprises. This opportunity suits individuals with excellent interpersonal abilities and a passion for delivering outstanding customer experiences. You’ll respond to product inquiries, service questions, and account concerns from your home office setup.
What you will be doing: As a Live Chat Support professional, you’ll respond to incoming messages from customers seeking help through live chat platforms on company websites and Facebook Messenger. These interactions may come from established customers needing technical assistance or prospective buyers with sales-related questions.
Contract length: Flexible, ongoing engagement with no set duration.
Rate: $35 hourly compensation.
Skills/background needed: You’ll need a smartphone, tablet, or computer capable of accessing social messaging platforms and website chat systems. Self-motivation and the ability to work without supervision are essential. Strong attention to detail for following guidelines and protocols is required. Minimum 10 hours weekly availability. Stable, dependable internet connection mandatory.
Hours per week: Minimum 10 hours weekly.
Location: Work from anywhere with an internet connection, based in the United States.
Live chat support roles are experiencing significant demand across industries and regions currently.
Ready to begin immediately? Submit your application below.