Do you love supporting small business owners and independent sellers? We’re seeking a Remote Etsy Shopping Chat Assistant to provide exceptional customer service and guide shoppers through their buying journey. Your conversations will help connect handmade and vintage enthusiasts with the perfect items, whether they’re asking about product specifics or need guidance completing their purchase. If you’re energized by working in a remote setting and enjoy building relationships with creators and customers alike, this role is for you.
What you will be doing: As a chat support specialist, you’ll respond to incoming messages from shoppers through live chat channels on websites and social platforms. You’ll field inquiries from current customers seeking assistance and from interested buyers exploring products before making a purchase decision.
Contract length: Open-ended with no set expiration date.
Rate: $35 hourly compensation.
Skills/background needed: Access to a device that supports website chat platforms and social media messaging, including smartphones, tablets, or computers. Self-directed work style with the ability to execute detailed guidelines consistently. Minimum 10 hours per week of available time. Dependable high-speed internet connection required.
Hours per week: Minimum 10 hours weekly.
Location: Fully online from anywhere, with U.S.-based candidates preferred.
Skilled chat support professionals are in strong demand across the globe at this moment.
Ready to get started immediately? Submit your application today.