Looking to launch your customer success career without dealing with phone interactions? This entry-level Customer Success Associate position focuses on chat-based customer engagement, letting you build valuable support skills in a comfortable, text-based environment. We provide thorough onboarding and welcome candidates with no prior background in the field.
What you will be doing: In this role, you’ll connect with customers through live chat channels on websites and social platforms, answering their inquiries, sharing details about offerings and features, and supporting transaction and marketing efforts.
Contract length: No fixed term
Rate: $35 per hour.
Skills/Background Needed:
- Access to a compatible device for website and social chat platforms, such as a smartphone, tablet, or computer.
- Capability to manage your workload without constant supervision.
- Attention to detail when executing assigned procedures.
- Minimum 5 hours weekly availability.
- Dependable broadband or wireless connection.
Hours per week: 5 – 40 hours
Location: Remote work online, preference given to candidates based in the United States.
Chat support roles continue to expand across industries worldwide. If you’re prepared to begin right away, submit your application now.